Shipping policy
The price of our products does not include the shipping service. To find out the shipping cost, you must register on our online store and specify the destination country for the products. Once registered and logged in, the system will show you the shipping price to the provided address.
We deliver to any of the following countries::
- Spain.
- Portugal.
- France.
- Italy.
- Monaco.
- Belgium.
- Luxembourg.
- The Netherlands.
- Germany.
- Austria.
- Denmark.
- Finland.
- Ireland.
- Sweden.
- Bulgaria.
- Czechia.
- Slovakia.
- Slovenia.
- Estonia.
- Greece.
- Hungary.
- Latvia.
- Lithuania.
- Poland.
- Romania.
- Croatia.
Shipments through the transport company Mailboxes.
Delivery time from 3 to 5 working days (depending on the product, country and stock of the goods, the delivery time may be reduced).
The shipping of your package
Each package contains six bottles of wine and is generally shipped by road within 1 business day after receiving your payment.
If you have purchased several packs of wine, the delivery may be made separately and on different dates.
The package will be delivered to your doorstep. The wine bottles are always protected with special packaging designed to ensure the safety of this type of product.
Returns policy
At Vinos de Alicante, we guarantee our customers the option to cancel their order at any time and at no cost, provided the cancellation is communicated before the order has been prepared and handed over to the carrier for shipping.
Returns are not accepted, except in the following cases: if the delivered product does not match the order or if it is defective. In these cases, we can offer you a replacement or refund the value of the order, as long as the product has been assessed by Vinos de Alicante</em staff. Additionally, you will not be charged for the shipping cost.
If you receive a damaged product, it must be indicated on the delivery note from the shipping company. If possible, take photographs of the damage and contact us within 48 hours of receiving the order.